Privacy Policy

At our online platform for handmade Korean cosmetics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our service. We adhere to the principles of data protection laws, including the General Data Protection Regulation (GDPR) and relevant South Korean regulations, to ensure your personal data is handled responsibly and securely.

Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Information You Provide

We collect information that you directly provide to us when you create an account, place an order, sign up for newsletters, respond to a survey, or contact us. This may include:

• Contact Information: Your name, email address, shipping address, and phone number.
• Account Information: Your username and password.
• Payment Information: Details necessary to process your purchase, such as credit card numbers or other payment method details. Please note that we do not directly store full credit card numbers; this information is processed by secure third-party payment processors.
• Communications: Records of your correspondence with us, including customer support inquiries.

Information Collected Automatically

When you visit or use our online platform, we may automatically collect certain information about your device and browsing activity:

• Device and Usage Information: Your IP address, browser type, operating system, unique device identifiers, referring URLs, and information about how you interact with our site, such as pages viewed, time spent on pages, and clickstream data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used for various purposes, including maintaining your shopping cart, remembering your preferences, and analyzing site traffic.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders and Provide Services: Fulfilling your purchases, processing payments, and delivering your handmade cosmetic products.
• To Manage Your Account: Creating and maintaining your user account on our platform.
• To Improve Our Service: Understanding how our site is used to enhance user experience, optimize product offerings, and develop new features.
• For Communication: Sending order confirmations, shipping updates, customer service responses, and, with your consent, promotional emails about new products, special offers, or other updates from our online platform.
• For Security and Fraud Prevention: Protecting against fraudulent transactions and ensuring the security of our services and your data.
• To Comply with Legal Obligations: Adhering to applicable laws, regulations, and legal processes.

Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

• Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Your Rights Regarding Your Personal Data

Depending on your location and applicable data protection laws, you may have the following rights concerning your personal data:

• Right to Access: You have the right to request copies of your personal data we hold.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

Cookies and Similar Technologies

Our online platform uses cookies to enhance your browsing experience. Cookies are small data files placed on your device. They help us remember your preferences, keep you logged in, analyze site traffic, and deliver personalized content. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

International Data Transfers

As an online shop operating from South Korea serving customers globally, your personal data may be transferred to, and processed in, countries other than your own. We ensure that any such international transfers of personal data are carried out with appropriate safeguards in place, such as standard contractual clauses approved by relevant authorities, to ensure your data receives an adequate level of protection.

Data Security

We are committed to ensuring the security of your personal data. We implement a variety of security measures, including physical, technical, and administrative safeguards, designed to protect your information from unauthorized access, use, alteration, and disclosure. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us: